Diversity and Inclusion at Mend

Committed to making a safer space for our clients, team, and community.

Mend is committed to furthering access to Acupuncture and East Asian Medicine. In our effort to be an accessible practice, we commit to making Mend a safer space for our clients, team, and community.

We pledge to:

Embrace diverse perspectives.

We pledge to embrace diverse perspectives and cultivate a culture of compassion for each individual’s unique journey and viewpoint.

Value each person equally.

Every person is equally valued here. We remain mindful of power dynamics, acknowledging any unconscious use of privilege or authority, such as provider-patient relationships or societal power structures.

Uphold transparency.

We commit to upholding transparency and ensuring access to information for all stakeholders—team members, patients, and partners—to address community challenges effectively.

Practice inclusion daily.

We prioritize diversity, equity, inclusion, and belonging in our daily practices, recognizing and addressing both individual and organizational blind spots, biases, and areas for growth.

Hold each other accountable.

We recognize that our space is not perfect and that mistakes will occur; we encourage our clients and team to hold each other accountable to cultivate a space where more of us can feel more ease, access, and wholeness.

In addressing healthcare disparities, we are committed to:

Conducting team trainings on Implicit Bias and Trauma-Informed Care best practices.

Advocating for policies at local, state, and national levels that promote health equity and address systemic issues contributing to disparities in access to acupuncture, including Medicare and Medicaid coverage.

Collecting and analyzing data on patient experiences to identify disparities and inform targeted interventions.

What we’ve done so far.

Learn what Mend’s Diversity, Equality, Inclusion and Belonging (DEIB) Committee has been up to in Mend’s Efforts Towards a Diverse, Equitable, Inclusive Organization.

Let us know how we can be better.

Share your experience at Mend via a quick online survey.